Fast and safe delivery. Great material. Recommend this product! thanks!
17 Apr 2021 03:07
it looks exactly like the picture and i know for sure my best friend will love it!
17 Apr 2021 02:07
It's super ! I really like it. Thank you!
16 Apr 2021 12:09
reviews are great, so I risked to order from this shop. Fortunately quality was really good + it arrived before the deadline.
14 Apr 2021 12:09
11 Apr 2021 02:10
Though I've hardly had this thing for two days two weeks I'm quite overjoyed with it. This a profitable gain. I purchased it for my friend. We were both impressed with the quality of theproduct. The order actually came quickly and I was quite contented. way surmounted my beliefs. I would doubtlessly recommend this good. fancy it so much I am already planning to purchase more.
8 Apr 2021 01:56
8 Apr 2021 01:31
the quality is very good! very impressed!
2 Apr 2021 02:23
Perfect! was delivered very fast. The quality is good. Thank you! I'm very satisfied!
1 Apr 2021 01:22
probably one of the best deals i made. thanks to the store!
31 Mar 2021 02:32
very beautiful. great quality for such price.
29 Mar 2021 01:05
Excellent , very satisfied.
28 Mar 2021 03:02
the seller probably asks the lowest price for ever. that's something! thanks for the service
25 Mar 2021 12:45
recommend the :)
25 Mar 2021 12:33
for such a low cost has a surprisingly high quality
25 Mar 2021 12:00
I've bought with a great discount, and I have received it already
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of EbikesDirect (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://ebikesdirect.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.